For information and updates related to COVID-19 please click Learn More

Main 19-Novel Corona Virus

19-Novel Corona Virus

Posting Date

 

Frequently Asked Questions
Q: Why can't I just be tested?

A: Unfortunately, testing supplies continue to be in short supply and thus we have to save tests for people who are experiencing COVID-19 symptoms or have high risk exposures. 

Q: How quick are the results? 

A: It depends on the test performed. Point of Care or rapid testing can have turn around times as short as 20 minutes, but these tests are in short supply and are being saved for the sickest or highest risk patients. Standard lab testing is taking between 5 and 7 days at this point due to a backlog at all labs performing this test. 

Q: How accurate are the tests?

A: 96%-98% depending on the test used and the length of time from exposure.

Q: Where can I go to get tested?

A: Testing is available at Coulee Medical Center.  If you are experiencing COVID-19 symptoms or if you have had a high-risk exposure to COVID-19 please call (509)449-1170 to speak with a triage nurse, Hours: Mon-Fri 8:00am to 5:00pm. 

Q: what about the vaccine for COVID?

A: From what we are hearing and reading we are still likely 9-12 months from a widely available vaccine.  We will keep our community updated as we learn more. 

In the meantime, wearing a mask, social distancing, and limiting gatherings are the best ways to slow or stop this virus.

Two staff members who work at Coulee Medical Center (CMC) in Grand Coulee have tested positive for COVID-19. Both staff members are now isolated and recovering at home. At this time no one has been hospitalized and no deaths have been reported in connection with the outbreak as of Monday afternoon. We anticipate the remainder of the test results within the next few days. We have been able to identify that the exposure is community based and not from the hospital, clinic, or patients.

CMC started their investigation Sunday August 2nd and the Grant County Health District (GCHD) began investigating on Monday. All staff exposed are being tested and patients who may have been exposed are being contacted. Exposed staff members are quarantined at home awaiting test results. Over the next several weeks CMC will screen staff and conduct additional COVID-19 testing for those who were in close contact with the COVID-19 staff.

CMC takes this exposure very seriously and the Hospital’s Incident Command Team, Administration, and Infection Prevention are working jointly with the GCHD to address this incident. In early March CMC implemented COVID-19 screening of patients and staff when with patients or on campus. CMC continues to require all staff, patients, and visitors wear masks during the duration of their activities on campus.

We take every precaution when working directly with patients and their safety is our upmost concern. We have ample protective equipment for staff.

We are in agreeance with Dr. Alexander Brzezny, Grant County Health Officer, who stated on a recent healthcare provider update, "As we open up our communities, we will see more people with COVID-19. The rapid growth of new cases during the last two weeks is particularly alarming. All of us, including healthcare workers and families serving those most at risk, need to be mindful of our personal activities which increase the risk of transmission. We should continue to place 6 feet between us, wear masks, and wash hands. We need to continue working as a community, just like we did at the beginning, to reduce the risk of severe illness from COVID-19 in our vulnerable residents."

Thank you,

Ramona Hicks, CEO
Coulee Medical Center
(509) 633-1753

On May 18th, 2020, the Grant County Health District was notified that a male in his 50's, from the Grand Coulee area, passed away due to complications from COVID-19. The Grand Coulee resident was not in the area at the time his passing and had not been in the Grand Coulee area since the beginning of May.  Coulee Medical Center would like to share deepest condolences to the family and friends of the resident who passed.

At this time, Coulee Medical Center has had no inpatient admissions for patients affected by the COVID-19 virus. To continue keeping our community healthy, CMC strongly encourages all residents to wear a face covering such as a fabric mask whenever you are out in public and cannot maintain a 6 foot social distance from others.

 

You are our Community
You are our Patients
You are our Friends
You are our Family
You are all these things, and we are so thankful to have you by our side, fighting this together.
Whether you have donated money or made masks, brought us food or simply lifted us up in prayer…
We are so thankful for you.
You, our Family
You, our Friends.
You, our Patients.
You, our Community.
 

Thank you,
From the bottom to the top of all of our hearts here at CMC.

For additional infomation related to COVID-19 please go to: https://www.cdc.gov/coronavirus/2019-nCoV/index.html

PUBLIC NOTICE

There will be a Special Board Meeting of the Commissioners of Douglas, Grant, Lincoln, & Okanogan Counties Public Hospital District #6 on Thursday, April 9, 2020 at 10:00am online via Zoom.    

DOUGLAS, GRANT, LINCOLN & OKANOGAN COUNTIES

PUBLIC HOSPITAL DISTRICT NO. 6

Commissioner Meeting Agenda

Emergency Special Commissioner Meeting

Date:   Thursday, April 9, 2020

  1. Call to Order
  2. Payroll Protection Plan
    1. Resolution 1096
  3. Financial update
  4. Adjournment

Coulee Medical Center would like to thank our community for making and donating masks for our employees. These masks are so important, please keep them coming.

We have 4 confirmed cases in our community, please help us stop the spread by staying home unless absolutely necessary.

How to make a mask: https://youtu.be/9tBg0Os5FWQ

Urgent Notice To Coulee Community
Positive Case of COVID-19
04/01/2020

On April 1, 2020, one of our patients at Coulee Medical Center (CMC) has a lab-confirmed positive for COVID-19 (Coronavirus). Ensuring the privacy of this individual is not only paramount, but is CMC’s legal obligation.

As a community healthcare facility, we fully recognize the magnitude of the responsibility we have in this situation. Please know that we take these responsibilities seriously and will work to keep you - our patients, neighbors, friends and loved ones in good health.

 

Guided by the Centers for Disease Control and local public health agencies, CMC has previously established extensive protocols for evaluating and treating individuals who have symptoms of COVID-19. In line with those protocols, the County Health District was immediately notified and is taking the appropriate steps to communicate with members of the community who may have come into contact with the individual who tested positive.

Three out of four people with COVID-19, will have mild enough symptoms that they will not require hospitalization.

We recognize that the uncertainty around COVID-19, and now within our community, may cause stress and anxiety. For helpful information regarding COVID-19, please visit the link below, where a Coronavirus Self-Assessment Tool developed by Providence and the Centers for Disease Control is also available:      https://www.providence.org/patients-and-visitors/coronavirus-advisory

For additional information call the WA State Department of Health COVID-19 Call Center: 800-525-0127

Our Emergency Department is open 24/7 to patients with emergent needs.  Please call ahead at        (509) 633-1753 if you are able to.

Our Clinic has also implemented Zoom and telephone office visits in order to continue caring for our patients in the safest manner possible. Call (509) 633-6229 for additional information for scheduling.

We encourage you to visit our website (cmccares.org) and official Facebook page for important information and updates related to our response. 

We have implemented an additional communication resource by establishing a Registered Nurse Triage Hotline for patients with non-emergent COVID-19 symptoms. It is available Monday – Friday, 8 AM- 5 PM at (509) 449-1170.

Please do not come to the clinic or hospital without calling ahead, unless you are having a medical emergency, then call 911.

Coulee Medical Center urges you to STAY HOME and STAY HEALTHY

Molina Safelink/Tracfone Cell Phone Program 
 
Molina partners with Safelink/Tracfone who are partners of the FCC Lifeline program lifelinesupport.org  which provides phone services to low-income consumers nationwide. 
 
Eligibility 
To participate in the program, prospective subscribers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain assistance programs. 
 
Benefits 
• A smartphone*
• 3 GB of data and 350 minutes a month (5GB of data March-April 2020 due to COVID-19)
• Unlimited text messages 
• Free calls to Molina Member Services (which do not count toward the 350 minutes)
• All at no cost 
 
*If member has their own compatible GSM phone that is unlocked, they are provided a SIM card which provides the same above benefits. 
 
How to Apply
• Online at SafeLink.com
• Calling SafeLink at (877) 631-2550
• Via mail by sending in a paper application
• Members must provide first & last name, birthdate, social security number which is then verified with Molina provided data.   
• Once eligibility is verified, members are enrolled and should receive their smartphones in 7-10 business days.  
 
Activation/Manage Account
• When members receive their phone, it should be pre-activated. They don’t need to do anything to begin making calls or sending texts.
• Members can call (877) 631-2550 for enrollment or technical assistance with their phones.
• Members can manage their account by going to “My SafeLink” account and SafeLink.com. 

In accordance with the CARES Act signed on 03-27-2020, Coulee Medical Center is publicly listing its COVID-19 testing price.  Please keep in mind other tests such as respiratory panels may also be ordered by medical providers.  The price below does not include any other tests.

Current COVID-19 Lab test pricing: $200.00

Notice of Meeting Cancellation

Public Hospital District No. 6, Douglas, Grant, Lincoln, & Okanogan Counties, Washington

Due to Governor Inslee’s “Stay Home, Stay Healthy” order, Public Hospital District No. 6, Douglas, Grant, Lincoln and Okanogan Counties, Washington; which operates Coulee Medical Center and Coulee City Medical Clinic, will be canceling the regular board meeting date for the month of March.
 

The next board meeting will be held Monday, April 27th at 6:00pm in the Coulee Medical Center training room.

  • Outpatient Lab
    • Beginning March 30th, our Outpatient Lab will be across the parking lot in the tan “Professional Building B”
    • LABORATORY HOURS - Monday-Friday 8am-5pm
    • PLEASE NOTE: Beginning March 28th, we will no longer be open over the weekends for outpatient labs until further notice.
    • We apologize for any inconvenience and appreciate your understanding as we work to keep our community healthy.
  • Coulee Medical Center services (update as of 2:00pm on 3/26/20)
  • Walk-in Clinic
    • For patients with respiratory symptoms, please call nurse triage line BEFORE coming in at 509-449-1170
    • For all non-respiratory patients with urgent care needs, please call scheduling team at 509-633-6229 to set up an appointment
  • Scheduled Clinic Appointments
    • To help stop the spread of COVID-19, we are now scheduling Zoom and Telephone visits, please call scheduling team at 509-633-6229 to set up an appointment with your provider
  • Emergency Department
    • Open 24/7 in the event of an emergency, please call ahead if you are able 509-633-1753
  • Owl Retail Pharmacy
    • Curbside pickup only
    • Please call 509-633-6425
  • Coulee Medical Center is accepting donations for new clean cloth masks, new clean unused NIOSH N95 industrial masks, or ear loop masks
    • Drop off location: Picnic tables outside of CMC (the yellow building across the highway from CMC)
    • Drop off hours: 11:00am – 3:00pm
    • Instructions to make a mask can be found at www.cmccares.org and our Coulee Medical Center Facebook page, we ask that you not stray from the video. CMC is asking for 10,000 as the population we serve is over 7,000
    • We want to send a huge thank you to those who have donated already.
    • #stopthespread 

Coulee Medical Center applauds Governor Inslee’s “Stay Home, Stay Healthy” order for more information visit: https://www.governor.wa.gov/issues/issues/covid-19-resources

  • Do your part to keep our community COVID-19 free
    • Stay home if you are sick
    • Wash your hands frequently
    • Cover your cough
    • Disinfect high touch areas frequently
  • Employees working at essential businesses protect yourself by doing the above and consider wearing a mask, disposable gloves and frequent cleaning between customers – Thank you for doing your part
  • Coulee Medical Center services (update as of 12:00pm on 3/24/20)
    • Walk-in Clinic
      • For patients with respiratory symptoms, please call nurse triage line BEFORE coming in at 509-449-1170
      • For all non-respiratory patients with urgent care needs, please call scheduling team at 509-633-6229 to set up an appointment
    • Scheduled Clinic Appointments
      • We are in the process of transitioning to Zoom and Telephone visits, please call scheduling team with any scheduling questions at 509-633-6229
    • Emergency Department
      • Open 24/7 in the event of an emergency, please call ahead if you are able

509-633-1753

  • Owl Retail Pharmacy
    • Curbside pickup only
    • Please call 509-633-6425
  • Coulee Medical Center is accepting donations for new clean cloth masks, new clean unused NIOSH N95 industrial masks, or ear loop masks
    • Drop off location: Picnic tables outside of CMC shop by the grain bins

  • Washington State is expecting to see an increase in positive COVID-19 cases over the next several weeks so this is the time to act. On January 21st, Washington State had its first postive case.

  • As of today, Washington had 1187 confirmed positive and 68 deaths. These numbers are scary, but we have the advantage of having acted quickly at CMC in implementing our Emergency Plan, which is designed to protect you, your loved ones, our staff, hospital services and our community.

  • Things to do to protect yourself and family: Wash your hands, cover your cough, keep a 6’ social distance, don’t go out if you are sick, avoid crowds, and if you get ill, injured or have an emergency, WE ARE HERE FOR YOU.

  • Our Emergency Room is open 24 hours a day, 7 days a week. If you are experiencing non-emergent respiratory symptoms Monday-Friday 8AM-5PM or have questions, please call 509-449-1170 to talk to a nurse. 

  • After hours and weekends, please call 509-633-1753. If you feel you have an emergency, please dial 911.

Please follow the Washington State Department of Health's recommended steps if you are sick and have been exposed to someone with COVID-19:
https://www.doh.wa.gov/Portals/1/Documents/1600/coronavirus/COVIDcasepositive.pdf

Dear community, patients, friends and neighbors,

After a debriefing yesterday, with state officials and other hospitals in the state, including CMC, we will be making some immediate changes. These changes are being made to ensure the long term viability of the emergency services at CMC and to ensure we have adequate staff to care for you. We understand these changes may create an additional burden to you. Our goal is to protect you by protecting the hospital. To do this we must limit the use of non-urgent hospital and clinic services while still caring for your health care needs. Effective immediately we will be suspending these services:

  • Elective surgical procedures
  • DEXA bone density scan
  • Screening mammography
  • MRI
  • Sports Physicals
  • “Return to work” excuses or waivers for employers.

We will keep you informed when we bring these services back on-line.

Volunteers:

CMC is looking for volunteers in the event you are needed. We are building a roster of those who have active licenses or are retired medical/nursing care providers. If you know of anyone who might be interested, please refer them to Clinton Paslay RN, BSN Quality/Risk Manager at paslaycj@cmccares.org

Patient presenting with respiratory symptoms:

We are seeing an influx of respiratory symptoms and will be instituting “In vehicle” waiting after you have checked in to be seen. Instead of waiting in the lobby of the Medical Arts building we will, get your contact number, and text or call you when a room has opened up. We ask that you wait in the parking lot so that we can get you into a room quickly so you can be seen.

As you can tell from this message, the situation is evolving quickly, the state is expecting to see an increase in positive cases over the next several weeks so this is the time to act. On February 28th Washington State had no positive cases of COVID-19. Today Washington has 904 with 48 deaths. These numbers are scary, but we have the advantage of having acted quickly in implanting our Emergency Plan, which is designed to protect you, your loved ones, our staff, hospital services and our community.

Telehealth:

We are completing our plans to offer you care over telehealth platforms and/or by Zoom. This will allow you to be seen over a variety of different methods. We will do our best to ensure the security of these communications, but may not be able to guarantee it. If you need a refill, ask a question with your provider or would like to visit with a loved one in the hospital or Long Term unit this will be an excellent option. More to come.

Local Emergency Response Planning:

We are meeting, by Zoom, with Local EMS, First Responders, Law Enforcement, local government agencies, cities, health care entities and Tribal representatives to coordinate our resources and efforts so that we can all work together to care for you.

If you are sick:

Please do not come to the hospital if you do not need to. Due to the COVID-19 response we are needing to address patients with urgent or emergent medical conditions. CDC recommends those with fever and mild flu-like symptoms to stay home and self-monitor. Again, please feel free to utilize our telehealth platforms to reach your provider or to give us a call.

Things to do to protect yourself and family still include: Wash your hands, cover your cough, keep your social distance, don’t go out if you are sick, avoid crowds, and if you get ill, injured or have an emergency we are here for you.

Sincerely,

Ramona Hicks RN and the entire Incident Command/Emergency Response Team
CEO / Superintendent
Coulee Medical Center

Dear Community,

As you may be aware the President declared a National Emergency and put hospitals on notice they are to activate their Emergency Response Plan. We activated this yesterday. What this means is we have implemented measures to ensure the continued viability of the Medical Center by taking the following steps:

  1. Protect all patients and residents of the hospital by implementing stringent screening and decrease visitors to the hospital.
  2. Send non-clinical, nonessential, staff home as possible to decrease their exposure.
  3. Ensure staff have the protective gear they need.
  4. Screen our staff as they come in for any symptoms of virus.

Our goal is to ensure we are taking all appropriate measures to maintain Emergency Services, Labor and Deliveries, and other care services you need. You will see some changes, but please know that we are the same team we have always been – dedicated to your health needs and those of our community.

This may mean closure or restriction to some of our services in outlying areas. You may be asked a lot more questions and have your temperature checked when you come in. You may not be able to visit as often as you want and we know all these things can be stressful. If we have learned anything from the recent pandemic in other countries, it is that we need to practice strict infection prevention guidelines for your safety and our community; that is what we are doing.

God Bless, stay safe, cover your cough, stay home if you are ill and call us at 1-509-633-1753 before you come up. Much more information and resources are on our website. www.cmccares.org.   

Respectfully,
Ramona Hicks RN
CEO / Superintendent
Coulee Medical Center

With a growing number of confirmed COVID-19 (novel coronavirus) cases in Washington State and United States, feeling sick can be scary. But the best thing to do if you feel ill is to stay calm, stay home, and contact the Washington State Department of Health at 1-800-525-0127 or visit www.doh.wa.gov and follow the recommendations received. If you are having a medical emergency, call 911.

Today, March 13th, 2020, President Trump declared a National Emergency and has advised all US hospitals to activate their Emergency Preparedness Plans. In response to this, Coulee Medical Center has activated a Modified Emergency Preparedness Plan. All routine visiting is being suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community.

Coulee Medical Center's Updated Visitor Policy:

Due to the outbreak of COVID-19 (Coronavirus), we must take extra steps to protect our patients, staff, visitors and the community. Effective immediately, we are restricting visitations within Coulee Medical Center hospital. 

The decision to restrict visitors was difficult and made only after careful consideration as we witness schools, houses of worship and other venues cancel gatherings to prevent the spread of COVID-19.

We recognize that there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the exceptions listed below. Please note in all cases a visitor will only be allowed if they do not have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). Additionally, children under the age of 18 will not be allowed except under extraordinary circumstances. Exceptions include:

  • Obstetric patients may have 1 birth support person accompany them.
  • Pediatric patients may have 2 support visitors in the room for the duration of the visit.
  • Patients who are at the end-of-life may have 2 immediate family members at a time.
  • Patients undergoing surgery or procedures may have 1 visitor who must leave the hospital as soon as possible after the procedure/surgery.
  • Patients who have an appointment at a Coulee Medical Center clinic, laboratory, or radiology, as well as those visiting the Emergency Department, may have 1 person with them if needed.

Visitors allowed must stay in the patient's room the entire time of the visit. Once the visitor leaves the patient room, they must leave the medical center. If you leave, you cannot return until the following day.

Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test.

We appreciate your understanding during these uncertain times. Our goal is to protect you, your loved ones and our staff.

Additional Resources can be found at: 

https://www.wsha.org/for-patients/coronavirus/

"Things your doctor wants you to know about the Coronavirus"
 

The State of Washington has declared a State of Emergency related to the 19-Novel Coronavirus (COVID-19).  Coulee Medical Center has implemented a specific screening process to rule out patients who may have been exposed. In an effort to protect our community and to ensure hospital/clinic services remain available, we are following CDC guidelines. Your health is of upmost concern to us, as is the health of our patients/residents.

 

Patients and visitors are being screened at the front entrance for exposure prior to entering the hospital and or clinics. At the front entrance of the hospital you will be asked:

  • Have you traveled to areas that were high risk for exposure to COVID-19 or have you been exposed to anyone with COVID-19?
  • Do you have a fever, cough, or shortness of breath?

 

Walk-in patients will be seen in the Medical Arts Building (the original clinic) beginning 3/6/2020 at 2:00pm. At this time, walk-in clinic will be for urgent or acute illness only. Patients calling to schedule an appointment with their Primary Care Provider will be screened over the phone and re-screened upon arrival.

 

We are monitoring CDC and Washington State Department of Health guidelines daily and will keep you informed as new information becomes available

Ways to minimize your exposure:

  1. Avoid close contact with people who are sick
  2. Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  3. Avoid touching your eyes, nose, and mouth
  4. Clean and disinfect frequently touched objects and surfaces
  5. Stay home when you are sick, except to get medical care
  6. Wash your hands often with soap and water for at least 20 seconds

 

For questions regarding Coronavirus (COVID-19) please contact the Department of Health at 800-525-0127.  To schedule a non-urgent or non-acute illness appointment please call: 509-633-1911. Please contact your pharmacy for prescription refills.

The State of Washington has declared a State of Emergency related to the 19-Novel Corona Virus.  Coulee Medical Center will be implementing specific screening processes to rule out patients who may have been exposed.

 All patients and visitors will be screened at the front entrance for exposure prior to entering the hospital. You will be asked:

  • Have you traveled to areas that were high risk for exposure within the last 14 days?
  • Do you have a fever, cough, or shortness of breath?
  • Have you recently been exposed to anyone with a fever cough or shortness of breath?
  • Those that answer yes to exposure may be asked to wait in their car for further triage by an RN.
  • You may be required to wear a mask and to wash your hands
  • Non-Patients/visitors may be limited.

Thank you for helping us keep unnecessary exposure at a minimum.