April 1st, 2020
Urgent Notice To Coulee Community
Positive Case of COVID-19
On April 1, 2020, one of our patients at Coulee Medical Center (CMC) has a lab-confirmed positive for COVID-19 (Coronavirus). Ensuring the privacy of this individual is not only paramount, but is CMC’s legal obligation.
As a community healthcare facility, we fully recognize the magnitude of the responsibility we have in this situation. Please know that we take these responsibilities seriously and will work to keep you - our patients, neighbors, friends and loved ones in good health.
Guided by the Centers for Disease Control and local public health agencies, CMC has previously established extensive protocols for evaluating and treating individuals who have symptoms of COVID-19. In line with those protocols, the County Health District was immediately notified and is taking the appropriate steps to communicate with members of the community who may have come into contact with the individual who tested positive.
Three out of four people with COVID-19, will have mild enough symptoms that they will not require hospitalization.
We recognize that the uncertainty around COVID-19, and now within our community, may cause stress and anxiety. For helpful information regarding COVID-19, please visit the link below, where a Coronavirus Self-Assessment Tool developed by Providence and the Centers for Disease Control is also available: https://www.providence.org/patients-and-visitors/coronavirus-advisory
For additional information call the WA State Department of Health COVID-19 Call Center: 800-525-0127
Our Emergency Department is open 24/7 to patients with emergent needs. Please call ahead at (509) 633-1753 if you are able to.
Our Clinic has also implemented Zoom and telephone office visits in order to continue caring for our patients in the safest manner possible. Call (509) 633-6229 for additional information for scheduling.
We encourage you to visit our website (cmccares.org) and official Facebook page for important information and updates related to our response.
We have implemented an additional communication resource by establishing a Registered Nurse Triage Hotline for patients with non-emergent COVID-19 symptoms. It is available Monday – Friday, 8 AM- 5 PM at (509) 449-1170.
Please do not come to the clinic or hospital without calling ahead, unless you are having a medical emergency, then call 911.
Coulee Medical Center urges you to STAY HOME and STAY HEALTHY
March 31st, 2020
March 30th, 2020
In accordance with the CARES Act signed on 03-27-2020, Coulee Medical Center is publicly listing its COVID-19 testing price. Please keep in mind other tests such as respiratory panels may also be ordered by medical providers. The price below does not include any other tests.
Current COVID-19 Lab test pricing: $200.00
March 27th, 2020
Notice of Meeting Cancellation
Public Hospital District No. 6, Douglas, Grant, Lincoln, & Okanogan Counties, Washington
Due to Governor Inslee’s “Stay Home, Stay Healthy” order, Public Hospital District No. 6, Douglas, Grant, Lincoln and Okanogan Counties, Washington; which operates Coulee Medical Center and Coulee City Medical Clinic, will be canceling the regular board meeting date for the month of March.
The next board meeting will be held Monday, April 27th at 6:00pm in the Coulee Medical Center training room.
March 26th, 2020
Coulee Medical Center applauds Governor Inslee’s “Stay Home, Stay Healthy” order for more information visit: https://www.governor.wa.gov/issues/issues/covid-19-resources
Washington State is expecting to see an increase in positive COVID-19 cases over the next several weeks so this is the time to act. On January 21st, Washington State had its first postive case.
As of today, Washington had 1187 confirmed positive and 68 deaths. These numbers are scary, but we have the advantage of having acted quickly at CMC in implementing our Emergency Plan, which is designed to protect you, your loved ones, our staff, hospital services and our community.
Things to do to protect yourself and family: Wash your hands, cover your cough, keep a 6’ social distance, don’t go out if you are sick, avoid crowds, and if you get ill, injured or have an emergency, WE ARE HERE FOR YOU.
Our Emergency Room is open 24 hours a day, 7 days a week. If you are experiencing non-emergent respiratory symptoms Monday-Friday 8AM-5PM or have questions, please call 509-449-1170 to talk to a nurse.
After hours and weekends, please call 509-633-1753. If you feel you have an emergency, please dial 911.
March 18th, 2020
Please follow the Washington State Department of Health's recommended steps if you are sick and have been exposed to someone with COVID-19:
March 17, 2020
Dear community, patients, friends and neighbors,
After a debriefing yesterday, with state officials and other hospitals in the state, including CMC, we will be making some immediate changes. These changes are being made to ensure the long term viability of the emergency services at CMC and to ensure we have adequate staff to care for you. We understand these changes may create an additional burden to you. Our goal is to protect you by protecting the hospital. To do this we must limit the use of non-urgent hospital and clinic services while still caring for your health care needs. Effective immediately we will be suspending these services:
We will keep you informed when we bring these services back on-line.
CMC is looking for volunteers in the event you are needed. We are building a roster of those who have active licenses or are retired medical/nursing care providers. If you know of anyone who might be interested, please refer them to Clinton Paslay RN, BSN Quality/Risk Manager at email@example.com
Patient presenting with respiratory symptoms:
We are seeing an influx of respiratory symptoms and will be instituting “In vehicle” waiting after you have checked in to be seen. Instead of waiting in the lobby of the Medical Arts building we will, get your contact number, and text or call you when a room has opened up. We ask that you wait in the parking lot so that we can get you into a room quickly so you can be seen.
As you can tell from this message, the situation is evolving quickly, the state is expecting to see an increase in positive cases over the next several weeks so this is the time to act. On February 28th Washington State had no positive cases of COVID-19. Today Washington has 904 with 48 deaths. These numbers are scary, but we have the advantage of having acted quickly in implanting our Emergency Plan, which is designed to protect you, your loved ones, our staff, hospital services and our community.
We are completing our plans to offer you care over telehealth platforms and/or by Zoom. This will allow you to be seen over a variety of different methods. We will do our best to ensure the security of these communications, but may not be able to guarantee it. If you need a refill, ask a question with your provider or would like to visit with a loved one in the hospital or Long Term unit this will be an excellent option. More to come.
Local Emergency Response Planning:
We are meeting, by Zoom, with Local EMS, First Responders, Law Enforcement, local government agencies, cities, health care entities and Tribal representatives to coordinate our resources and efforts so that we can all work together to care for you.
If you are sick:
Please do not come to the hospital if you do not need to. Due to the COVID-19 response we are needing to address patients with urgent or emergent medical conditions. CDC recommends those with fever and mild flu-like symptoms to stay home and self-monitor. Again, please feel free to utilize our telehealth platforms to reach your provider or to give us a call.
Things to do to protect yourself and family still include: Wash your hands, cover your cough, keep your social distance, don’t go out if you are sick, avoid crowds, and if you get ill, injured or have an emergency we are here for you.
Ramona Hicks RN and the entire Incident Command/Emergency Response Team
CEO / Superintendent
Coulee Medical Center
March 14, 2020
As you may be aware the President declared a National Emergency and put hospitals on notice they are to activate their Emergency Response Plan. We activated this yesterday. What this means is we have implemented measures to ensure the continued viability of the Medical Center by taking the following steps:
Our goal is to ensure we are taking all appropriate measures to maintain Emergency Services, Labor and Deliveries, and other care services you need. You will see some changes, but please know that we are the same team we have always been – dedicated to your health needs and those of our community.
This may mean closure or restriction to some of our services in outlying areas. You may be asked a lot more questions and have your temperature checked when you come in. You may not be able to visit as often as you want and we know all these things can be stressful. If we have learned anything from the recent pandemic in other countries, it is that we need to practice strict infection prevention guidelines for your safety and our community; that is what we are doing.
God Bless, stay safe, cover your cough, stay home if you are ill and call us at 1-509-633-1753 before you come up. Much more information and resources are on our website. www.cmccares.org.
Ramona Hicks RN
CEO / Superintendent
Coulee Medical Center
March 13, 2020 4:40PM
With a growing number of confirmed COVID-19 (novel coronavirus) cases in Washington State and United States, feeling sick can be scary. But the best thing to do if you feel ill is to stay calm, stay home, and contact the Washington State Department of Health at 1-800-525-0127 or visit www.doh.wa.gov and follow the recommendations received. If you are having a medical emergency, call 911.
Today, March 13th, 2020, President Trump declared a National Emergency and has advised all US hospitals to activate their Emergency Preparedness Plans. In response to this, Coulee Medical Center has activated a Modified Emergency Preparedness Plan. All routine visiting is being suspended until the transmission of COVID-19 is no longer a threat to our patients, staff and community.
Coulee Medical Center's Updated Visitor Policy:
Due to the outbreak of COVID-19 (Coronavirus), we must take extra steps to protect our patients, staff, visitors and the community. Effective immediately, we are restricting visitations within Coulee Medical Center hospital.
The decision to restrict visitors was difficult and made only after careful consideration as we witness schools, houses of worship and other venues cancel gatherings to prevent the spread of COVID-19.
We recognize that there are times when having a visitor or family member present is crucial. In these cases, visitors will be allowed based on the exceptions listed below. Please note in all cases a visitor will only be allowed if they do not have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). Additionally, children under the age of 18 will not be allowed except under extraordinary circumstances. Exceptions include:
Visitors allowed must stay in the patient's room the entire time of the visit. Once the visitor leaves the patient room, they must leave the medical center. If you leave, you cannot return until the following day.
Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test.
We appreciate your understanding during these uncertain times. Our goal is to protect you, your loved ones and our staff.
March 9, 2020 3:20PM
Additional Resources can be found at:
March 5, 2020 2:35PM
The State of Washington has declared a State of Emergency related to the 19-Novel Coronavirus (COVID-19). Coulee Medical Center has implemented a specific screening process to rule out patients who may have been exposed. In an effort to protect our community and to ensure hospital/clinic services remain available, we are following CDC guidelines. Your health is of upmost concern to us, as is the health of our patients/residents.
Patients and visitors are being screened at the front entrance for exposure prior to entering the hospital and or clinics. At the front entrance of the hospital you will be asked:
Walk-in patients will be seen in the Medical Arts Building (the original clinic) beginning 3/6/2020 at 2:00pm. At this time, walk-in clinic will be for urgent or acute illness only. Patients calling to schedule an appointment with their Primary Care Provider will be screened over the phone and re-screened upon arrival.
We are monitoring CDC and Washington State Department of Health guidelines daily and will keep you informed as new information becomes available
Ways to minimize your exposure:
For questions regarding Coronavirus (COVID-19) please contact the Department of Health at 800-525-0127. To schedule a non-urgent or non-acute illness appointment please call: 509-633-1911. Please contact your pharmacy for prescription refills.
March 3, 2020
The State of Washington has declared a State of Emergency related to the 19-Novel Corona Virus. Coulee Medical Center will be implementing specific screening processes to rule out patients who may have been exposed.
All patients and visitors will be screened at the front entrance for exposure prior to entering the hospital. You will be asked:
Thank you for helping us keep unnecessary exposure at a minimum.